Return and Refund Policy
Welcome to Section 44's Return and Refund Policy. We're committed to your satisfaction and have outlined a clear, fair policy in line with Australian Consumer Law.
Change of Mind Returns
- Time Frame: Return within 30 days of receipt.
- Condition: Product must be in its original, unopened condition and packaging.
- Shipping Cost: Customers bear the cost of return shipping.
Faulty or Damaged Products
- Reporting: Contact us within 14 days of receipt.
- Eligibility: Replacement, credit, or full refund, including return shipping cost.
- Requirements: Proof of purchase and evidence of the issue.
Refunds
- Method: Original payment method.
- Processing Time: Up to 14 business days.
- Shipping Cost: Non-refundable for change of mind returns.
Exchanges
- Availability: Subject to stock availability.
- Criteria: Same as change of mind returns.
Returning Your Item
- Contact Us: Initiate the return with our customer service team.
- Package Securely: Include all original packaging and documentation.
- Return Address: We will provide the address and any additional instructions.
Questions
For any queries regarding our policy or specific returns, please contact us.
Please Note
- Our policy is in accordance with Australian Consumer Law.
- We reserve the right to decline a return or refund if conditions are not met.
Thank you for choosing Section 44. We're here to ensure a fair and pleasant shopping experience.
